Collision centre opened at police station in Burlington; convenient hours of operation

News 100 blueBy Staff

July 31, 2014

BURLINGTON, ON.

The Halton Regional Police Service and Accident Support Services International Ltd. (ASSI), (facilitators of Collision Reporting to the insurance industry), have announced the opening of the third Collision Reporting Centre in Halton Region.

This third location will be at  #3 District Station, 3800 Constable Henshaw Blvd., Burlington, Ontario.  The hours of operation are from 8 a.m. to 8 p.m., Monday to Friday; 10 a.m. to 6 p.m. Saturday, Sunday and Statutory Holidays.

Traffic accident - carsThe Highway Traffic Act requires that all collisions where persons are injured, where damage exceeds a combined value of $1,000 or where there is damage to highway property, MUST be reported to police forthwith. Collision Reporting Centres (CRCs) provide a convenient method of reporting minor collisions without having to wait for an officer to attend the scene.

Collisions that are eligible for attendance at a reporting centre are those that do not involve any of the following circumstances:

Personal injury

• Federal/provincial/municipal vehicles

• Criminal offences

• Uninsured, unlicensed or suspended drivers

• Hazardous materials

• Leaking fuel or fluids

• Damage to private, municipal or highway property

• Major traffic congestion

If none of the above conditions exist and both drivers are agreeable, they can drive or have their vehicles towed to the nearest open Centre.

It is recommended that involved drivers exchange information with the other parties, including independent witnesses. They should obtain names, addresses, telephone numbers and insurance and vehicle particulars, including licence plate numbers. As soon as possible, attend with your vehicle as well as your driver’s licence, ownership and insurance documentation at the Collision Reporting Centre.

Upon arrival at the centre, citizens are greeted by a member of the Accident Support Services staff who provides assistance to complete the police report, applies the ‘damage reported to police’ sticker, photographs the damage to the vehicle, and offers the customer the opportunity to contact their family, broker or insurance company directly from the Centre. The citizen is provided with a one-stop service opportunity for all of their reporting needs. Completed police reports will be reviewed by police on site for accuracy.

Halton’s newest Collision Reporting Centre will provide enhanced value to the public in the Burlington area in the reporting of vehicle collisions by providing a fast and safe response to property damage collisions. In addition, the Centres will also help to free up officer time that can be re-allocated to other investigative, crime prevention and road safety initiatives.

The CRCs are funded entirely by supporting insurers so there is no cost to the Police Service or local taxpayers.

The Burlington Collision Reporting Centre is located at 3800 Constable Henshaw Blvd., (formerly Southampton Blvd.). The hours of operation are from 8 a.m. to 8 p.m., Monday to Friday; 10 a.m. to 6 p.m. Saturday, Sunday and Statutory Holidays.

Accident Support Services also operates two additional Collision Reporting Centres in Halton:

1151 Bronte Road, Oakville (in the lobby of police headquarters) – 8 a.m. to 4 p.m. Monday to Friday.  Closed Saturday, Sunday and Holidays. These are new hours of operation for the Oakville CRC.

490 Childs Drive, Milton – 10 a.m. to 6 p.m. Monday to Friday, 10 a.m. to 6 p.m. Saturday.  Closed Sunday and Holidays.

Accident Support Services International Ltd. currently operates 29 Collision Reporting Centres in Ontario, and 2 in Alberta.

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