We see getting snow off the sidewalks quite a bit differently than we do getting snow off the roads.

By Pepper Parr

BURLINGTON, ON May 18, 2011 – Ward 1 Councillor Rick Craven will tell you that the one thing that will always get your phone ringing is snow on streets that have not been cleared. The only thing that does one better than that is sidewalks that have not been cleared of snow.

The importance of snow clearing was part of a list of ten items that are summarized below.

While the citizens of Burlington are basically happy with the service provided, clearing snow from the streets and roads is always at the top of their “importance” list.. Ward 1 and Ward 2 residents were more likely to show increased satisfaction with snow clearing when compared to those living in ward 6. Of course, the snow removal people have to deal with Councillors Meed Ward and Craven in wards 2 and 1 – and they fight for their constituents. In ward 6 mild mannered Blair Lancaster may not manage to get the response Craven and Meed Ward get.

How important is it to the residents of Burlington to have the snow cleared from the sidewalks? In 2011 28% saw it as extremely important, up from 24% in 2003

Very important rose from 48% in 2003 to 53% in 2011 It would seem evident that the rising seniors population places more emphasis on the importance of snow being cleared from the sidewalks.

When it comes to clearing snow from the roads the numbers shift a bit. Not only are the numbers different but there are significant differences in the views of men and women and then differences in how important getting snow off the roads is in each ward. Women, for the most part saw clearing the snow from the roads more important than men did.

The Quality of Service Survey was done for Burlington in 1998, 2002, 2003, 2006, 2008 and 2011. The data is based on a random and representative telephone survey of 752 residents over the age of 18 and is considered to be accurate to within plus or minus 3.6%, 19 times out of twenty. For the full survey CLICK HERE.

On balance people in Burlington are happy with the services provided them by the city.

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